Trouble-Shooting and Service

Hello Everyone!

I just want to thank everyone who participated in the last update. As many people know there were highs and lows, duplicate sales, and all sorts of mayhem. Even though it was a fiasco to some degree we learned alot.

My service provider was online watching the entire update so we were able to trouble shoot where the bottle-neck was happening with the traffic. Ultimately my server/service is able to handle the traffic as is wordpress which powers my site, the real problem is my shopping cart software. It cannot handle the traffic.

What this means is that I’ll be testing some new software for the shopping cart and we will see visual changes happening to the site/shop area. I am intent on providing the best service possible and have a meeting later this week to discuss further what we can do to make that better with my provider.

Now that we have diagnosed the problem I hope its just a few simple steps to having it resolved and we can go back to programming as usual!

Thank you for your continued support through all of this.

-Ruth

1 Comment

Helena February 12th, 2010 at 4:06 am

Good luck with the shop software!
I have tried the software you used earlier but I discarded it and still use my shop. That shop is not optimal I have to say. I haven’t been able to update the software which is not good… The outside part is still fine, but on the inside it is clunky and hard.
(zen-cart)

But I guess if you stick to the default template, and do not do any modifications it may be good… Wordpress is perfect in that sense… I wish that wordpress would add an official and competent shop plugin. The part I think many shop softwares are lacking is the ability to keep record of the stock. It may be good if you are selling one product you have 100’s of, but if you are just like me, making one-offs it is a nightmare.