Hello Everyone!
I just want to thank everyone who participated in the last update. As many people know there were highs and lows, duplicate sales, and all sorts of mayhem. Even though it was a fiasco to some degree we learned alot.
My service provider was online watching the entire update so we were able to trouble shoot where the bottle-neck was happening with the traffic. Ultimately my server/service is able to handle the traffic as is wordpress which powers my site, the real problem is my shopping cart software. It cannot handle the traffic.
What this means is that I’ll be testing some new software for the shopping cart and we will see visual changes happening to the site/shop area. I am intent on providing the best service possible and have a meeting later this week to discuss further what we can do to make that better with my provider.
Now that we have diagnosed the problem I hope its just a few simple steps to having it resolved and we can go back to programming as usual!
Thank you for your continued support through all of this.
-Ruth
